PRIVACY POLICY

Date of Revision: 2022/06/01

Our commitment to your privacy
This Privacy Policy outlines how New Life Worldwide collects, uses, maintains and discloses your personal data in respect of commercial transactions and how New Life Worldwide safeguards the personal data.

Your consent is important
When you sign up for our products and services or when you enter into any commercial transactions with New Life Worldwide, you may be required to provide New Life Worldwide with your personal data. In doing so, you consent to us using your personal data in accordance with this Privacy Policy.
Your personal data may have otherwise been provided to New Life Worldwide by a third party for products or services that these third parties have sought from New Life Worldwide. In this context, the term "you" or "your" in this Privacy Policy extends to any individual whose personal data has been provided to New Life Worldwide.
You have the choice, at any time, not to provide your personal data/sensitive personal data or to revoke your consent to New Life Worldwide processing your personal data/sensitive personal data. However, failure to provide such personal data/sensitive personal data or revocation of your consent to for us to process personal data/sensitive personal data provided may result in New Life Worldwide not being able to effectively and continuously provide you with our products and services.

What types of personal data do we collect?
What types of personal data do we collect? Personal data refers to any information that relates directly or indirectly to an individual, who is identified or identifiable from that information or from that and other information in the possession of New Life Worldwide, including any sensitive personal data and expression of opinion about the individual.
The types of personal data we collect may include, but is not limited to your name, address, other contact details, age, occupation, marital status. We also collect financial information such as your income, or income tax particulars, your identity card or passport, place of birth, credit history and your transaction history.
The personal data we collect can be either obligatory or voluntary. Obligatory personal data are those that we require in order to provide you with our products and services. If you do not provide us with obligatory personal data, we would not be able to provide you with our products and services. Voluntary personal data are those that are not mandatory in order for us to provide you with our products and services. If you do not provide us with voluntary personal data, you can still sign up for our products and services. Obligatory and voluntary personal data differ for each products and services and will be indicated in the application forms.

How do we collect your personal data?
We obtain your personal data in various ways, such as:
· When you sign up at New Life Worldwide websites.
· From our analysis of your transactions.
· When you enter into any commercial transactions with New Life Worldwide including but not limited to your providing goods and/or services or your professional services;

What is the purpose of processing your personal data?
We may process your personal data for the following reasons:
· To send bills and receipts.
· To assess your application for any of our products and services.
· To manage and maintain your account and facility.
· To respond to your enquiries and complaints and to resolve disputes.
· For internal functions such as evaluating the effectiveness of marketing, market research, statistical analysis and modelling, reporting, audit and risk management and to prevent fraud.
· In addition, we may also use your personal data for the fulfilment of any regulatory requirements and for any other reasons connected with providing you the services you require and fulfilment of any commercial transactions entered into by you with New Life Worldwide.

Marketing communications
From time to time, we may share your personal data with other entities within New Life Worldwide, our agents or strategic partners and other third parties ("other entities") as New Life Worldwide deems fit and you may receive marketing communication from us or from these other entities about products and services that may be of interest to you. If you no longer wish to receive these marketing communications, please notify us to withdraw your consent and we will stop processing and sharing your personal data with these other entities for the purpose of sending you marketing communications.

Links to other websites
New Life Worldwide websites or services may contain links to third party websites and services. We have no control over how third party websites and services process your personal information. We do not review third party websites and services, and we are not responsible for such third party websites and services or their privacy practices. You are encouraged to read the privacy policies of any third party websites or services that you access from our websites or services.

To whom do we disclose your personal data?
Your personal data held by us shall be kept confidential. However, in order to provide you with effective and continuous products and services and to comply with any legal and regulatory requirements, we may need to disclose your personal data to:
· Other entities within New Life Worldwide.
· Our agents and service providers with whom we have contractual agreements for some of our functions, services and activities including business partners and research/analytics providers.
· Our merchants and strategic partners.
· Parties authorised by you.
· Enforcement regulatory and governmental agencies as permitted or required by law, authorised by any order of court or to meet obligations to regulatory authorities.
The disclosure of your data may involve the transfer of your personal data to places outside of Malaysia, and by providing us your personal data, you agree to such a transfer where it is required to provide you the services you have requested, and for the performance of any contractual obligations you have with New Life Worldwide including for storage purposes.

How do we protect your data?
The security of your personal data is our priority. New Life Worldwide takes all physical, technical and organisational measures needed to ensure the security and confidentiality of personal data. If we disclose any of your personal data to our authorised agents or service providers, we will require them to appropriately safeguard the personal data provided to them.

How long do we retain your personal data?
We will only retain your personal data for as long as necessary to fulfil the purpose(s) for which it was collected or to comply with legal, regulatory and internal requirements.

Changes to privacy notice
We reserve the right to update this privacy notice at any time as we deem necessary. Changes shall become effective immediately upon upload and publication by us on New Life Worldwide website. Your continued use of New Life Worldwide services shall constitute your acceptance of the revised privacy policy. You are responsible to regularly check the privacy policy for updates or amendments.